Full Lifecycle Support Services
From site preparation to emergency repair and process optimization — MachineCraft supports your production at every stage.
Installation & Commissioning
Our factory-trained engineers handle every aspect of installation — from site preparation and foundation work to electrical integration, calibration, and operator training. We don't leave until your machine is running at full spec.
- Site survey & preparation
- Mechanical & electrical installation
- Calibration & test runs
- Operator training (on-site)
- Documentation & certificates
Preventive Maintenance
Keep your production running at peak performance with scheduled maintenance programs tailored to your equipment and production schedule. Prevent costly failures before they happen.
- Quarterly & annual service contracts
- Oil, filter & seal replacement
- Geometric accuracy verification
- Spindle & axis diagnostics
- Hydraulic system analysis
Emergency Repair
24/7 emergency support with a guaranteed 4-hour on-site response for critical breakdowns. Our nationwide team of certified technicians carries an extensive parts inventory to minimize downtime.
- 24/7 helpdesk support
- 4-hour on-site guarantee
- Parts inventory on-hand
- Root cause analysis report
- Post-repair test & certification
CNC Retrofitting & Upgrades
Extend the life of your existing machinery with modern control systems, servo drives, and IoT connectivity. We retrofit legacy machines from any manufacturer to Industry 4.0 standards.
- Control system replacement
- Servo drive upgrades
- IoT & remote monitoring
- Safety system updates
- Performance benchmarking
Process Optimization
Our application engineers analyze your current processes and identify opportunities for cycle time reduction, waste elimination, and quality improvement using data-driven methods.
- Value stream mapping
- OEE analysis & improvement
- Tooling optimization
- Programming & simulation
- Yield improvement programs
Training & Certification
Empower your team with comprehensive training programs — from basic machine operation to advanced programming and maintenance. Available on-site, at our training center, or online.
- Operator certification courses
- CNC programming (G-code & CAM)
- Maintenance technician training
- Robot programming (offline & teach)
- Customized e-learning modules
Our Service Process
Initial Consultation
We assess your facility, production goals, and requirements.
Custom Proposal
Our engineers prepare a detailed technical & commercial proposal.
Installation
Factory-trained technicians handle every aspect of installation.
Training & Go-Live
Operator and maintenance training until your team is fully confident.
Ongoing Support
24/7 support, preventive maintenance, and performance monitoring.
Machine Down? We're Ready.
4-hour on-site response guarantee. Nationwide coverage.